Privacy Policy

Avélon Luxe respects the privacy of those who visit our website and write to the House. This Privacy Policy explains what information we collect, why we collect it, and how it is used and protected.

Avélon Luxe is a private luxury advisory House based in New Delhi, India. For privacy matters, you may contact us at connect@avelon-luxe.com.

When you submit a private enquiry, we typically collect your name, email address, telephone number (if provided), preferred contact method, area of interest and the message you send.

When you browse this website, we may automatically receive technical information such as browser type, device type, approximate location derived from IP address, pages visited and referring URLs. This helps us understand how the site is used and keep it secure.

We do not ask for payment card details through this website.

We use personal information to respond to enquiries, arrange introductions where appropriate, improve our website and services, maintain security, and meet legal or regulatory obligations.

Correspondence with the House is handled personally by authorised team members. We do not sell personal information.

Where applicable data-protection law requires a legal basis, we process personal information because you have requested a response (pre-contractual steps), because we have a legitimate interest in operating a private advisory House and securing our website, or because you have consented (for example, by submitting an enquiry form).

We may share relevant enquiry details with trusted partner brands or service providers only when necessary to fulfil your request — for example, arranging a private introduction — and only on a need-to-know basis.

We may also use service providers who host our website, email, databases or analytics under contractual confidentiality and security obligations.

We may disclose information if required by law, court order or competent authority, or to protect the rights, safety and integrity of the House, our clients or others.

Our operations are centred in India. Some technology providers may process data in other countries. Where we transfer personal information internationally, we take steps appropriate to the circumstances to protect it.

We keep enquiry and correspondence records for as long as needed to manage the relationship, respond to follow-up requests, maintain internal records and meet legal obligations. Technical logs are retained for shorter operational periods unless a longer period is required for security or legal reasons.

We apply administrative and technical measures appropriate to a private advisory practice, including access controls and secure hosting. No method of transmission or storage is completely secure; we encourage you to take care when sending sensitive details by email.

This website may use cookies or similar technologies that are necessary for the site to function, remember preferences, or understand aggregate usage. You can control cookies through your browser settings; disabling some cookies may affect site performance.

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to or restrict certain processing.

To exercise these rights, write to connect@avelon-luxe.com. We may need to verify your identity before responding. You may also lodge a complaint with a relevant data-protection authority where available.

Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. We encourage you to review it periodically.

For privacy questions or requests, please write to the House at connect@avelon-luxe.com or through the Contact page.